Terms & Conditions

1. Acceptance of these terms

By creating an account or placing an order on loxo.agency ("LOXO"), you agree to these Terms & Conditions. If you don't agree, please don't use the site.

2. What we sell

LOXO sells digital goods only: game and app top-ups, gift cards, and digital accounts or items. Nothing is physically shipped — everything is delivered digitally, typically through your order's chat.

3. Your account

You're responsible for keeping your account credentials secure and for all activity under your account. Provide accurate information when you sign up, whether by email or through Google/Discord sign-in.

4. Orders & payment

Prices are shown in USD (and DZD where applicable) and may change without notice. Payment is accepted via PayPal, Binance, Visa, Mastercard, or BaridiMob. Your order is confirmed once payment is verified; stock is reserved at that point, not before.

5. Delivery

Digital items are delivered through your order's chat once payment is confirmed. Delivery times vary by item — check the product page or ask support if you're unsure.

6. Refunds & cancellations

Because our products are digital and delivered quickly, refunds are handled case by case — for example if an item wasn't delivered, doesn't work, or was cancelled before delivery. Contact us through your order's chat or at service@loxo.cc and we'll take a look.

7. Acceptable use

You agree not to:

• Use stolen, fraudulent, or unauthorized payment methods.
• File false or abusive chargebacks after receiving your item.
• Resell items purchased from LOXO in a way that violates the original platform's terms.
• Attempt to disrupt, hack, or abuse the store or its support system.

We may suspend or close accounts that violate these rules, and cancel related orders.

8. Reviews

You can leave a review on products you've purchased. Reviews must be honest and related to your own purchase; we may remove reviews that are abusive, spam, or unrelated to the product.

9. Limitation of liability

LOXO is provided "as is". We aren't liable for issues caused by the platform an item is used on (e.g. a game or subscription provider changing its own terms), or for indirect or consequential damages arising from your use of the site.

10. Changes to these terms

We may update these terms occasionally. Continuing to use LOXO after an update means you accept the revised terms.

11. Contact

Questions about these terms? Email service@loxo.cc.